Privacy Policy

Last updated: December 4, 2025

This Privacy Policy explains how Chankla LLC collects and uses information when you use Leon, our AI chat and automation service, and related websites, widgets, APIs and integrations.

By using Leon you agree to this Policy.

1. Who we are

Leon is operated by Chankla LLC, a company based in New Mexico, United States.

Contact email: golemfzco@gmail.com

2. Information we collect

We may collect:

Account data

  • Name
  • Email address
  • Password hash or authentication identifiers
  • Billing details and plan information

Usage and content data

  • Messages and prompts you or your users send to Leon
  • Bot configurations, knowledge base content and settings
  • Logs of interactions with the Service (timestamps, features used, performance metrics)

Technical data

  • IP address
  • Device and browser information
  • Language, time zone and approximate location
  • Cookies or similar identifiers

Payment data

  • Payment method and transaction information processed through third party providers (such as Stripe)
  • We do not store full credit card numbers on our systems

3. Google user data (Google Workspace APIs)

When you connect your Google account, Leon accesses Google user data only to provide the Google integration features you request—for example, reading calendar events to display them in the app, and creating or updating events you explicitly choose (such as when you book an appointment and it is added to your calendar).

We do not use Google user data for advertising, profiling, or to train generalized AI models.

We do not sell Google user data.

We retain Google user data only as long as needed to provide the integration or as required by law. You can disconnect the integration at any time to stop access.

4. How we use information

We use information to:

  • Provide and operate the Service
  • Authenticate users and secure accounts
  • Process payments and manage subscriptions
  • Configure and improve AI models and responses
  • Monitor performance, prevent abuse and debug issues
  • Communicate with you about updates, billing and support
  • Comply with legal obligations and enforce our Terms of Service

We may anonymize or aggregate data to analyze usage and improve the Service. Aggregated or anonymized data is not used to identify you.

5. AI processing and training

Content you or your users send to Leon may be processed by third party AI providers and our own models to generate responses and improve quality.

We may:

  • Use your data to improve our prompts, workflows and system performance
  • Use aggregated and de-identified data to improve models and product features

Any such model or product improvement is based on non-Google data or strictly aggregated and de-identified operational metrics (for example, usage counts or error rates), not on content derived from Google user data such as calendar events or other Google Workspace data.

We do not sell your personal data.

If you are an enterprise customer and need stricter data use limits, contact us at golemfzco@gmail.com.

6. Legal bases for processing

Where data protection law applies, we process personal data based on:

  • Performance of a contract, for providing the Service you sign up for
  • Legitimate interests, such as improving security and features
  • Compliance with legal obligations
  • Your consent, where required for specific uses (for example certain cookies or marketing messages)

You are responsible for having a lawful basis to share your end user data with us.

7. Sharing and third parties

We may share data with:

Service providers and subprocessors

Infrastructure, analytics, AI model providers, email, logging and payment processors that help us run the Service.

Integrated platforms

When you connect Leon to platforms such as messaging apps, CRM or help desk tools, we will send and receive data as needed to provide the integration.

Compliance and safety

Authorities, advisors or others if required by law or to protect our rights, users or the public.

We require service providers to protect data and use it only for our instructions.

8. International transfers

Our servers and providers may be located in different countries, including the United States and the European Union.

When required by law we take steps to protect data during international transfers, such as using standard contractual clauses or equivalent mechanisms.

9. Data retention

We keep personal data for as long as needed to:

  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

We may keep logs and backups for a limited period for security and audit purposes. We may keep anonymized or aggregated data for longer.

If you close your account, we will delete or anonymize personal data within a reasonable time, except where we must keep it by law.

10. Your responsibilities as a customer

If you use Leon for your own customers or users, you are responsible for:

  • Providing them with your own privacy notice
  • Collecting any required consents
  • Configuring Leon in a way that is transparent and lawful for your use case

To the extent data protection laws apply, you are generally the controller of your end user data and Chankla LLC acts as a processor.

11. Your rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Restrict or object to certain processing
  • Receive a copy of your data in a portable format
  • Withdraw consent where processing is based on consent

To exercise these rights, contact us at golemfzco@gmail.com. We may need to verify your identity before responding.

You may also have the right to complain to your local data protection authority.

12. Security

We use reasonable technical and organizational measures to protect data against unauthorized access, loss or misuse.

However, no system is completely secure. You are responsible for keeping your login credentials confidential and for using the Service in a secure environment.

13. Cookies and tracking

We may use cookies and similar technologies to:

  • Keep you logged in
  • Remember preferences
  • Analyze usage and improve the Service

You can usually manage cookies through your browser settings. Disabling some cookies may affect how the Service works.

If we use third party analytics or tracking tools, they may set their own cookies subject to their privacy policies.

14. Children

Leon is not intended for children under 16, and we do not knowingly collect personal data from them.

If you believe a child has provided us with personal data, contact us and we will delete it where required.

15. Changes to this Policy

We may update this Privacy Policy from time to time. We will post the new version on our website and change the "Last updated" date.

If you continue to use the Service after changes take effect, you agree to the updated Policy.

16. Contact

If you have questions or requests regarding this Policy or your data, contact:

Chankla LLC
Email: golemfzco@gmail.com